Privacy Policy

Your privacy is important to us. This policy explains how Global Teki collects, uses, and protects your personal information.

Last updated: July 18, 2025

Information We Collect

Personal Information

  • Contact Information: Name, email address, phone number, and company details
  • Professional Information: Job title, industry, and technical requirements
  • Communication Records: Messages, support tickets, and consultation notes

Technical Information

  • Website Usage: IP address, browser type, pages visited, and time spent
  • Performance Data: System performance metrics and error logs (with consent)
  • Cookies: Essential cookies for website functionality and analytics

How We Use Your Information

Service Delivery

  • • Provide cloud migration and DevOps services
  • • Technical support and consultation
  • • Project management and communication
  • • System monitoring and maintenance

Business Operations

  • • Invoice generation and payment processing
  • • Legal compliance and documentation
  • • Service improvement and optimization
  • • Marketing communications (with consent)

Data Protection & Security

Our Security Measures

Technical Safeguards

  • • End-to-end encryption for data in transit
  • • AES-256 encryption for data at rest
  • • Multi-factor authentication (MFA)
  • • Regular security audits and penetration testing

Administrative Controls

  • • Access control based on principle of least privilege
  • • Employee background checks and training
  • • Incident response and breach notification procedures
  • • Regular compliance assessments

Your Rights & Choices

Access & View

Request copies of your personal data we have collected

Correct & Update

Request corrections to inaccurate or incomplete data

Delete & Remove

Request deletion of your personal data (subject to legal requirements)

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact our Data Protection Officer:

Email Contact

[email protected]

Mailing Address

Global Teki
Lot 59 - TT4, Group 4, Tu Liem Ward
Hanoi City 100000, Vietnam

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or through our website. Your continued use of our services after such notifications constitutes acceptance of the updated policy.

💡 Stay Informed: We recommend reviewing this policy periodically to stay informed about how we protect your information.